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Privacy policy

This privacy policy tells you what to expect us to do with your personal information.

  • Contact details
  • What information we collect, use, and why
  • Lawful bases and data protection rights
  • Where we get personal information from
  • How long we keep information
  • Who we share information with
  • How to complain

DWR Architecture can be contacted via:

Post
DWR Architecture, Unit 10, Station Square, ABOYNE, Aberdeenshire, AB34 5HX

Telephone
01339885407

Email
info@dwrarchitecture.com

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

  • Names and contact details
  • Addresses
  • Payment details (including card or bank information for transfers and direct debits)
  • Transaction data (including details about payments to and from you and details of products and services you have purchased)
  • Information relating to compliments or complaints
  • Records of meetings and decisions
Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the Information Commissioner's Office (ICO) website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

  • Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
  • Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
  • Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
  • Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
  • Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Where we get personal information from

  • Directly from you
How long we keep information

DWR Architecture retains project information, including personal details, in perpetuity. This allows both us and our clients to access historic project data.

Who we share information with

Others we share personal information with

  • Suppliers and service providers
How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

19 November 2024

Cookie policy

DWRArchitect.com is hosted by HubSpot. Cookies are used to understand how visitors interact with the website. You can learn more about the cookies by reading below.

Necessary cookies

These are essential cookies that do not require consent.

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  • This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.
  • This cookie is set when visitors have the choice to opt out of cookies.
  • It contains the string "yes" or "no".
  • It expires in 6 months.

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  • This cookie can be set to prevent the tracking code from sending any information to HubSpot.
  • It contains the string "yes".
  • It expires in 6 months.

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  • This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.
  • It contains the string "yes" or "no".
  • It expires in seven days.

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  • This cookie is used to record the categories a visitor consented to.
  • It contains data on the consented categories.
  • It expires in 6 months.

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  • This cookie is used when the Global Privacy Control banner is dismissed.
  • It contains the string "yes" or "no".
  • It expires in 180 days.

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  • This cookie is used when the website uses a Notify consent banner type.
  • It contains a boolean value of True.
  • It expires in 180 days.

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  • It contains the id of the A/B test page and the id of the variation that was chosen for the visitor.
  • It expires at the end of the session.

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  • The cookie name is unique for each password-protected page.
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  • It expires in 14 days.

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  • It is set in the visitor's browser when they start a new chat, and resets to re-close the widget after 30 minutes of inactivity.
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  • It contains a boolean value of True if present.
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  • This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
  • It contains a boolean value of True or False.
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  • This cookie is set when visitors log in to a HubSpot-hosted site.
  • It contains encrypted data that identifies the membership user when they are currently logged in.
  • It expires in seven days. 

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  • This cookie is used to ensure that content membership logins cannot be forged.
  • It contains a random string of letters and numbers used to verify that a membership login is authentic.
  • It expires at the end of the session.

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  • It contains metadata regarding tracking events that HubSpot collects throughout the user's journey at HubSpot.
  • It doesn't contain personal identifiable information or information that can identify your device or hardware.
  • It can't be manually removed and is automatically created whenever conditions are met.

hs.superstore.laboratory.<id>

  • It contains an offline cache of cohorts that a user got assigned for HubSpot Product experiments.
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This cookie is set by HubSpot's CDN provider and is a necessary cookie for bot protection. It expires in 30 minutes. Learn more about Cloudflare cookies. 

Analytics cookies

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hubspotutk

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__hssrc

  • Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
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  • It contains the value "1" when present.
  • It expires at the end of the session.

Functionality cookies

Not applicable.

External scripts

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Last updated

19 November 2024